"It is a pleasure for me to recommend Saratoga Fireplace and Stove. They take the best care of customers way after the actual sale! “Ask Bob” is what you have to remember! He is the absolute best! In the traditional of the most successful stores...he cares for the customers. I urge you to go first and foremost to this store. It is the best!"
"I am very satisfied with all aspects of this job and the attitudes and workmanship of all"
"Dave and Dale were outstanding! A+!!! Absolute recommendation."
"We were very pleased and impressed! Your service all the way through was professional and efficient-Thank you!"
"Great store, very nice people. Easy transaction w/ quality installation. Thanks Saratoga F/S !"
"We had a great experience with Saratoga Fireplace. We did much of the finishing work ourselves but they did the framing and sheet rock to our specs. Install was quick and they kept us informed throughout the process so we could make tweaks along the way."
"The purchase of our fireplace insert was smooth and easy! Bob and Wanda were very knowledgeable and patient! The installers did and excellent job! I would definitely recommend Saratoga Fireplace if you are planning to up grade your fireplace!"
"...we were very happy with your service and personnel. There was a glitch with a faulty switch but it was efficiently fixed the next day by your service man. It has taken some getting used to after years of a regular wood stove (a Jotel we bought from you years ago) but are getting used to it and enjoying it. We will definitely recommend you to our friends."
-- Joan and Leo R.
"We recently replaced our fireplace insert and the great service we received from the sales people and installers at Saratoga Fireplace & Stove matched the great service we received from them 17 years ago when we purchased our original insert. We highly recommend them."
--Elwin R. (Milton)
"We have been doing business with SF&S for many years, most recently having them refurbish an open gas fireplace they installed a long time ago. Not surprisingly, by the time their man left it looked as if it were brand new, with the work being done for a very modest charge. Let us suggest that if you're considering heating/decorative applications of this type, you give these folks a try. Whatever else, you can be sure you won't, ahem, get burned."
"Saratoga Fireplace and Stove did an amazing job, from the selection process to the installation it went so smoothly. I love how cozy the fireplace makes my family room feel. Thank you!"
"...My wife and I have truly appreciated the courtesy, respect, and customer service given by all. I have been and will continue to tout your business to all that wish to purchase a fireplace. The product is top notch and the service is second to none. Thank you for helping make our house a home."
--Steve T. (South Glens Falls)
"...we could not have been more happy with every step of the process, from first stopping at the store to learn what would be the best insert for us, to the installation. Their crew were amazing, kind, professional, respectful of our home and us. We would recommend Saratoga Fireplace & Stove to anyone."
--Mark B. (Schuylerville)
"Absolutely had the best experience with Matt and everyone at Saratoga Fireplace and Stove. From first meeting to the completed project they were courteous and professional. They cleaned up and left the house the way they found it. We would highly recommend them."
--Frank (Saratoga Springs)
"From the walk through to drawing up plans, Saratoga Fireplace & Stove were excellent to deal with. A great selling point is how they will do as little or as much as you want them to do. Their workers were so very helpful in giving us ideas. In our case they did everything but paint because we were going to change the room completely. Let me say this again they did an excellent job."
"You have great guys working for you... We were very impressed with their efficiency and knowledge."
-- Bill (Schaghticoke)
"These guys are unbelievable! They worked their butts off in 90-degree heat and never took a break!
We should all have employees like these guys!"
-- Bob and Jane (Fort Edward)
"We are very pleased with our new mantel and stone -- it looks beautiful!"
-- John and Mary Lynn (Saratoga Springs)
"They explained the installation process as it progressed. They explained operation of the remote control. The explanation of various options at Saratoga Fireplace & Stove was helpful. I also appreciated that they did not push us to buy a higher-priced model, but rather a model that was appropriate to our needs."
-- Craig (Saratoga Springs)
"The two men who installed our fireplace, did a great job. They were courteous, respectful and professional! We have already recommended Saratoga Fireplace & Stove to our friends and neighbors."
-- Arno and Di (Gansevoort)
"Saratoga Fireplace & Stove's installers were some of the most professional and courteous contractors I've ever worked with. I will highly recommend this business."
-- Marianne (Saratoga Springs)
"A lot of other businesses could learn from the professionalism of the Saratoga Fireplace & Stove team. Use me as reference anytime."
-- David (Greenwich)
"We were very happy with all aspects of your sales, service, install, etc. The Saratoga Fireplace team was very approachable, friendly and knowledgeable."
-- Kathy (Ballston Spa)
"This was the best experience Karen and I have had on a purchase. We would highly recommend you to our friends or anyone wanting another style heat source. Professional all the way."
-- Ray and Karen (South Glens Falls)
"Excellent experience! I received great info at the store, Matt was very helpful when he did the visit to check measurements. The installation team was great. I love the fireplace!"
-- Pat (Clifton Park)
"Outstanding all around. We couldn't be more pleased. Your installers were top notch!"
-- Andy (Stillwater)
"Everyone was so nice, professional, courteous and knowledgeable. Our new fireplace is awesome. We can't wait for winter! Thank you so much."
-- Alan and Diane (Stillwater)
"The entire process was a pleasure. Customer service was excellent and they made the time to install our stove the same week, which we really appreciated."
-- Jessica (Kingsbury)
"Installers extremely courteous and knew what they were doing. They were neat leaving the house as clean as when they arrived. Would recommend Saratoga Fireplace & Stove."
-- Stevan (Clifton Park)