AwesomenessAre you ready?
covid-19.... we are open!!
During this time of uncertainty, we feel it is necessary to inform you of our protocols for the next several weeks. With the nature of our business, it is easy for customers to visit us in our showroom while still adhering to social distancing. We are currently following the practice of increasing the cleaning of surfaces and our doors are always open, so no door handles to touch.
If you are understandably uncomfortable visiting us in our showroom, there are many other options available to start your hearth project.We can start with a phone call.We will be happy to discuss your project with you over the phone.This will give us a good sense of how we can help you and the next steps needed for your project.We will most likely ask you to email us pictures as well as some basic measurements.
In some instances, we may ask to come to do a site inspection. At your request, we will come wearing masks so we can verify measurements and check the feasibility of your project.This enables us to create an accurate proposal for you. This will be done on a comfortability level to you.
We are also continuing the practice of servicing the hearth products that we have sold. Since many of our customer use their fireplaces, inserts and stoves as a heating source, we feel that it is essential that our service department be available for any repairs needed.
Our parts department is also open. Feel free to call ahead for parking lot pickup.